Personalization
Wear your voice. Personalize your story.
Every item you customize supports programs at Aboriginal Counselling Services of Alberta (ACSA).
How Personalization Works (Step-by-Step)
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1) Choose a product
Open any tee, light sweater, or jogger you like.
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2) Tap “Personalize” on the product page
A simple form appears (no app download needed). This saves your choices to the order automatically.
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3) Add your details
- Text: name, phrase, date, or short message
- Font: Bold Block, Clean Sans, or Handwritten Script
- Color: White, Black, ACSA Red, Gold, or Teal
- Placement: chest, sleeve, hem tag, or leg (where offered)
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4) (Optional) Upload a small symbol or logo
PNG with transparent background works best (see file guide below).
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5) Preview & add to cart
The on-page preview is a mockup; micro-adjustments (alignment/kerning/contrast) are done by our team before production.
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6) We prepare your print file
Your notes flow into Shopify → Printify. We check readability, placement, and cultural fit, then finalize the print file.
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7) Production & shipping
Items are printed to order via our Printify partners and shipped directly to you. You’ll receive tracking by email.
What You Can Personalize
Text, Fonts, Colors
- Text: up to ~20–24 characters per line (most styles support 1–2 lines)
- Fonts: Bold Block, Clean Sans, Handwritten Script
- Colors: White, Black, ACSA Red, Gold, Teal
Placement & Symbols
- Tees/Sweaters: center chest, left chest, right sleeve, back yoke
- Joggers: down left leg or small hip print
- Symbols: feather, heart, star, smoke line, hand-drawn line
If something you want isn’t listed, add a note in the Personalize box. If we can do it, we will; if not, we’ll suggest the closest option.
File & Design Guide (for uploads)
- Format: PNG (transparent background) or SVG
- Resolution: at least 300 DPI at print size
- Max print area: approx. 12″ × 16″ for tees; 3″ × 3″ for small chest/sleeve marks
- Color mode: RGB (our partners convert for print)
- Keep it clean: avoid very thin lines under 1.5 pt
- Contrast: ensure strong contrast against garment color
- Transparency: use PNG/SVG with transparent background
- Naming: include your order name/number in the filename
Cultural Respect & Content Policy
We celebrate Indigenous strength with care. We may decline or request edits for:
- Sacred imagery, ceremony-specific symbols, or designs that require community permissions
- Hateful, harassing, or discriminatory content
- Copyrighted/trademarked material you don’t own
If we’re unsure, we’ll message you with options before printing.
FAQs
For single-item orders, your product page preview + our formatting check is the proof. For bulk orders (10+), we’ll send a quick digital proof for approval.
Most custom items are produced within a few business days, then shipped. Exact timing depends on the item and destination. You’ll receive tracking.
Yes — most are fine. Some are converted to outlines; if we spot an issue, we’ll adjust or contact you.
Because each item is made to order, personalized items are final sale unless there’s a print or product defect. If something’s wrong, contact us and we’ll make it right.
Absolutely. We can help with team, school, and event orders. See “Bulk Orders” below.
Bulk Orders & Community Orders
- Send your idea, quantities, sizes, and any text list (CSV or spreadsheet works).
- We’ll recommend the best garment, confirm placements, and provide a timeline and proof.
- Community pricing available for non-profits, schools, and partner groups.
Care Instructions
Turn garment inside out
Cold wash, gentle cycle
Hang dry (or low tumble)
Do not iron directly on the print
Accessibility
Our personalization form works with screen readers and keyboard navigation. If you need help, email us your text, placement, and colour choices; we’ll set it up for you.
Need Help?
Questions about fonts, placement, or cultural permissions?